Questions Clinics Ask Before They Switch

Most single-site clinics go live in four weeks. Two weeks for migration, one week of training on real cases, and a go-live week with our team on site or on call.

No. ConceiveX runs in the browser on the computers and tablets you already have. We recommend a barcode scanner and a label printer for the embryology lab.

Yes. Start with patient records and the calendar, then switch on cycle tracking, the lab, billing or the patient app when your team is ready.

Yes. Every plan includes role-by-role training for doctors, embryologists, nurses, front desk and billing, plus step-by-step videos.

Yes. ConceiveX works with the incubators, microscopes and analysers you already have, and we connect label printers and barcode scanners during setup.

Yes. Each centre gets its own calendar, lab and billing, and head office sees every centre on one dashboard.

By licence per month, not per cycle or per patient. You pay for the people who log in, and every plan includes updates and secure hosting.

Yes. A 14-day free trial with your own sample data. No credit card is needed.

Yes. Move up or down a plan at any time. The change applies from your next billing month.

Yes. Annual billing saves around 12 percent compared with monthly.

No. Setup, data migration and initial training are included in every plan, whatever the size of your clinic.

No. The patient app comes with every plan, so couples can see appointments, reports and payments at no extra cost.

Yes. We migrate patient files, past cycles, lab registers, cryo inventory and billing history from spreadsheets, paper scans or your current software.

We scan and index them against each couple, so the history sits on the same record as new visits.

You do. You can export everything at any time in standard formats, and we delete it on request when you leave.

Most clinics are migrated in about two weeks. We move active couples first so the team can work on ConceiveX while older files follow.

Yes. We map your columns to ConceiveX fields, check a sample with your team and then import the full sheet.

No. Your current system stays in use until go-live day, so clinic work carries on as normal.

On secure servers in India, encrypted at rest and in transit, with daily backups.

Yes. Consents, donor registers, cycle outcomes and embryo disposition follow the ART Act, and every register exports in one action.

Yes. Couples can be registered with their health numbers, and records follow the national digital health standards.

Yes. Every role sees only its own part of the record, and every read is logged.

Yes. Your data is backed up every day to a separate secure location in India and can be restored quickly if needed.

Only named support staff, and only when you grant time-limited access for a specific issue. Every access is logged.

Chat and email during clinic hours, and a 7-day support for anything that stops a procedure.

Yes. Every plan includes support, updates and new features.

Yes. Our compliance team can walk your staff through the registers an inspector will ask for.

Call 7-day support. Anything that stops a procedure is treated as urgent and assigned to an engineer straight away.

Yes. Book a role-based session for new doctors, embryologists or front desk staff at any time from the help centre.

Larger plans include a named account manager who knows your clinic and runs a regular review with your team.