ConceiveX telehealth runs IVF follow-ups on video. Booked from the cycle calendar, joined from WhatsApp with no app, the couple record beside the call, e-prescriptions to the pharmacy and fees collected by UPI upfront.
Generic video apps put the doctor on one screen and the record on another. ConceiveX runs the consult inside the couple record. The monitoring chart, last scan and prescription sit beside the video, and everything decided on the call posts back to the cycle.
01
Video Slots on the Cycle Calendar
Follow-ups, result reviews and counselling booked as video slots from the same calendar as clinic visits.
Thu 11 Sep · 18:30 · video
02
Join From WhatsApp, No App
The couple taps a link in WhatsApp and joins from any phone. Both partners can join from different places.
Anjali · Rohit joined · 2 devices
03
Couple Record Beside the Video
The doctor sees the monitoring chart, last scan, hormones and prescription next to the call, and charts as they talk.
Day 9 · estradiol 1,240 · lead 17 mm
04
e-Prescription to the Pharmacy
Dose changes and new medicines signed on the call reach the couple on WhatsApp and the pharmacy pick list at once.
Gonal-F 300 IU · Days 10 to 11
05
Fee Collected Before the Call
The consult fee is paid by UPI from the WhatsApp reminder. No-shows fall and the ledger is posted before the doctor joins.
₹800 · UPI · paid 18:12
06
Consult Notes Post to the Cycle
The note, recording consent and next visit post to the cycle record. The couple gets a plain-language summary.
Note signed · next scan Day 11
Six capabilities, one consult screen. The couple stays home. The record stays complete.
Anjali is in Nashik this week. The coordinator books her Day-9 review as a video slot on the same calendar as clinic visits. The fee request and join link go out on WhatsApp, and the Saturday scan stays in clinic.
Video and clinic visits on one calendar per doctor
Fee request and join link sent to each partner on WhatsApp
Scans and procedures stay in clinic. Only the conversation moves online
app.conceivexsoftware.in · Calendar · Dr. Mehta · Thu 11 SepSlot open
Video slot booked · fee request + join link sent on WhatsApp
Thu 11 Sep · evening
Dr. Mehta · Andheri · 3 video · 4 in clinic
Cycle calendar
17:30
Pooja & Nikhil · result review
Video · β-hCG result · 15 min
Video
18:00
Farah & Imran · Day 5 scan
Clinic · scan room 2 · 20 min
Clinic
18:30
Open · 15 min
Tap to book a follow-up
Video
19:00
Kavya & Arjun · protocol plan
Video · pre-cycle · 20 min
Video
Anjali is in Nashik this week · Day 9 review moved to video · scan stays Sat in clinic
Your Day-9 review with Dr. Mehta is on Thu 11 Sep at 6:30 pm, on video. Pay ₹800 by UPI to confirm. The join link unlocks after payment.
Anjali · 10:21
Paid ₹800 · UPI · HDFC ✓
Book video slotSending WhatsApp…Booked · link sent
Consult beside the record
Two Cities on One Call, the Chart Beside the Video
Anjali joins from Nashik, Rohit from his office. Dr. Mehta sees the oestradiol and follicle curve beside the video, changes the Gonal-F dose and it charts to the cycle while they are still talking.
Monitoring chart, last scan and hormones next to the video
Recording consent captured on the call and stored with the cycle
Dose changes charted live, so nothing is retyped after the call
ConceiveX consult · Anjali & Rohit · Day 9 review · 18:31Waiting room · 2 joined
Dose changed · Gonal-F 300 IU Days 10 to 11 · charted to Cycle 2
AAnjali · Nashik
RRohit · Andheri
DM
Dr. Mehta
00:00
Recording consent · Anjali ✓ · Rohit ✓ · stored with the cycle
Both partners on one call from two cities · no app installed
ICSI Cycle 2 · Day 9
Antagonist · Gonal-F 225 IU · lead follicle 17 mm
Live chart
Gonal-F · Days 10 to 11
225 IU
Current dose · continue and review at Day 11 scan
Change dose to 300 IUCharting to cycle…Charted · Days 10 to 11 · 300 IU
e-Prescription & summary
Signed on the Call, in the Pharmacy Before Dinner
The dose change becomes a signed e-prescription in the national telemedicine format. It reaches both partners on WhatsApp with a plain-language summary, lands on the pharmacy pick list and posts to the cycle record.
E-prescription in the national format signed by the registered doctor
Sent to both partners on WhatsApp with a Hindi + English summary
Posted to the pharmacy pick list and the cycle record at once
Consult note · Prescription 2291 · next scan Day 11
ConceiveX · WhatsApp · 18:41
Dr. Mehta has increased Gonal-F to 300 IU for Fri and Sat evening. Your signed prescription is attached (PDF). Scan on Sat 13 Sep at 9:00 am in clinic.
Anjali · 18:43
Got it · will collect from pharmacy tomorrow 🙏
Plain-language summary in Hindi + English · read by both partners · 18:44
Fee before the call
Paid by UPI, Before the Doctor Joins
The reminder carries a UPI request. Payment unlocks the join link and posts to the couple ledger, so the doctor never starts a call that will not be paid for and no-shows fall away.
UPI request inside the WhatsApp reminder
Join link unlocks on payment. Pay-later and package consults are allowed
Fee posted to the couple ledger with GST receipt
app.conceivexsoftware.in · Video desk · Thu 11 Sep3 video consults today
₹800 paid by UPI · ledger posted · join link unlocked
Today’s video consults
Dr. Mehta · fee ₹800 · UPI before the call
Video desk
2 of 33 of 3
Paid upfront
1,6002,400
Collected (₹)
11
No-shows · Sep
17:30
Pooja & Nikhil · result review
Paid 09:02 · both joined · done 17:46
Done
18:30
Anjali & Rohit · Day 9 review
Fee request sent 10:14 · not paid
Awaiting fee
19:00
Kavya & Arjun · protocol plan
Paid 12:40 · link unlocked
Paid
Fee posted to couple ledger · Invoice 0941 · GST receipt on WhatsApp
Anjali & Rohit · 18:30 video
Reminder, then UPI, then join link
Couple 1250
ConceiveX · WhatsApp · 17:30
Reminder. Your video review with Dr. Mehta starts in 60 minutes. Pay ₹800 by UPI to unlock the join link.
Anjali · 18:12
Paid ₹800 · UPI · HDFC ✓
ConceiveX · 18:12
Payment received. Your join link opens at 18:25. Rohit has his own link.
Join link
Locked until fee is paid
Locked
Anjali joined 18:28 · Rohit joined 18:30 · Dr. Mehta joined 18:31
How it works
A Video Consult in Four Steps
01
Front desk or couple
Book
A video slot is booked from the cycle calendar. The fee request and join link go out on WhatsApp.
02
Both partners
Join
The couple pays by UPI and taps the link at the time. No app, and each partner can join from anywhere.
03
Fertility specialist
Consult
The doctor sees the monitoring chart and last scan beside the video and charts while talking.
04
Pharmacy & cycle record
Prescribe & post
The e-prescription reaches the pharmacy and the couple. The note and next visit post to the cycle.
Phone calls vs generic video apps vs ConceiveX telehealth
Why a Generic Video App Cannot Run an IVF Follow-Up
Phone call
Generic video app
ConceiveX telehealth
Booking the follow-up
Nurse calls back when free
Separate link, separate calendar
Video slot on the cycle calendar
The couple joining
One partner on speaker
App download, login, both on one phone
WhatsApp link, no app, each partner from anywhere
The record during the call
Doctor recalls from memory
Second screen, switching back to the records
Monitoring chart and scan beside the video
Prescriptions
Dictated, misheard
Photo of a handwritten slip
Signed e-prescription to pharmacy and couple
Consult fee
Collected at the next visit, if at all
Separate payment link
UPI paid from the reminder before the call
Notes & follow-up
Scribbled later
Nothing in the record
Note, recording consent and next visit post to the cycle
IVF teams on ConceiveX telehealth
Every Follow-Up From Home, the Same Relief
“Follow-ups on video
Half my Day-9 reviews are now video. The chart is beside the call, I change the dose, the prescription reaches the pharmacy, and the couple has not left Nashik.
Dr. Meera KulkarniDirector, Aarambh Fertility Centre, Pune“Both partners join
Rohit joins from his office, Anjali from home. Both hear the same plan at the same time, and neither has to take a half day off.
Sneha IyerIVF Coordinator, Genesis IVF, Chennai“Fee before the call
Consult fees used to leak. Now the UPI request goes out with the reminder, and the fee is on the ledger before the doctor clicks join. No-shows halved.
Rahul MenonGroup CEO, Nurture IVF Network
Pricing
IVF Software Pricing with Telehealth Consults
Every plan includes the IVF patient EMR and appointment scheduling. Video consults with WhatsApp joining, UPI fee collection and e-prescriptions start at Growth. Secure cloud hosting and unlimited call minutes included.
Save ₹200/mo annually
Starter
5–25 licences
IVF patient records for new and small fertility clinics
Prices are per licence for ConceiveX IVF software, including telehealth consults, and are final and non-negotiable to ensure fairness for every IVF clinic.
ConceiveX · Telehealth Demo
See a Day-9 Follow-Up Done on Video, Start to Finish
A 20-minute walkthrough. A video slot booked from the cycle calendar, the fee paid by UPI, both partners joining from WhatsApp, the dose changed against the monitoring chart and the e-prescription reaching the pharmacy.
Power Your IVF Practice with India’s Secure, Compliant IVF Platform
Patient records, embryology data and billing, protected by healthcare-grade security and national health standards.
NHA Approved
IVF clinic records recognised under India’s digital health standards.
ABDM Compliant
First IVF platform integrated with the ABDM health network.
ART Act Compliant
Built for India’s ART (Regulation) Act, 2021 for IVF clinics and banks.
FHIR Compliant
IVF cycle, lab and patient records interoperable on the FHIR standard.
ICMR Guidelines
Follows ICMR national guidelines for ART clinics and embryology labs.
Rated by IVF specialists & couples
India’s Top-Rated IVF Telehealth Software
Rated for video follow-ups with the couple record beside the call, WhatsApp joining and UPI fee collection by IVF specialists, coordinators and couples on every major software review platform.
5.0/5
SoftwareSuggest
User Most Likely to Recommend, Winter 2023
5.0/5
Slashdot
Verified user reviews
4.6/5
Capterra
Rated by IVF telehealth users
4.8/5
Software Advice
Rated for video consults
5.0/5
SourceForge
5-star user reviews
Itemised
Straight Answers on Telehealth
How is the consult fee collected?₹1,300+
The WhatsApp reminder carries a UPI request. Payment posts to the couple ledger and unlocks the join link. Clinics can also allow pay-later or include consults in an IVF package. Plans run ₹1,700, ₹1,500 and ₹1,300 a login a month plus GST with every module included; see the price list or work out your own number.
Per login per month: Starter ₹1,700 for 2 to 10 logins, Growth ₹1,500 for 11 to 30, Advanced ₹1,300 for 31 to 100, plus GST. Every module is in every plan. Plans run ₹1,700, ₹1,500 and ₹1,300 a login a month plus GST with every module included; see the price list or work out your own number.
No. Setup, migration, onboarding and training are included in every plan. Plans run ₹1,700, ₹1,500 and ₹1,300 a login a month plus GST with every module included; see the price list or work out your own number.
No. Only named staff logins are counted. Patients, cycles and the patient app are unlimited. Plans run ₹1,700, ₹1,500 and ₹1,300 a login a month plus GST with every module included; see the price list or work out your own number.
₹200 a login every month, so Growth drops from ₹1,500 to ₹1,300. Billed once a year with a reminder 30 days before renewal. Plans run ₹1,700, ₹1,500 and ₹1,300 a login a month plus GST with every module included; see the price list or work out your own number.
Yes. Add or remove logins any time and the next invoice adjusts pro rata. Plans run ₹1,700, ₹1,500 and ₹1,300 a login a month plus GST with every module included; see the price list or work out your own number.
Result reviews, dose adjustments between scans, protocol discussions, counselling, post-transfer check-ins and pre-cycle planning. Scans and procedures stay in clinic. The calendar keeps both kinds of visit together. The 14-day trial has every module switched on, with your consents and price list loaded and no card needed.
Fourteen days, every module switched on, no card. The 14-day trial has every module switched on, with your consents and price list loaded and no card needed.
Is the trial the real product or a demo build?14 days+
The real product, with your own consents and price list loaded by a specialist on day one. The 14-day trial has every module switched on, with your consents and price list loaded and no card needed.
Can we add real patients during the trial?14 days+
Yes. The data stays if you continue and is deleted on request if you do not. The 14-day trial has every module switched on, with your consents and price list loaded and no card needed.
Up to ten logins, enough for a whole single-site team. The 14-day trial has every module switched on, with your consents and price list loaded and no card needed.
A named specialist checks in on day one, three and ten, and support is the same seven-day line. The 14-day trial has every module switched on, with your consents and price list loaded and no card needed.
No. The join link arrives on WhatsApp or SMS and opens in the phone browser. Each partner can join from a different phone or city, and the couple can also join from the patient portal. Support runs seven days a week in six languages on +91 8860 460 800 and is included in every plan; see how support works.
Seven days a week, 365 days a year, on +91 8860 460 800. Support runs seven days a week in six languages on +91 8860 460 800 and is included in every plan; see how support works.
Hindi, Gujarati, Marathi, Tamil, Telugu and English on every shift. Support runs seven days a week in six languages on +91 8860 460 800 and is included in every plan; see how support works.
The phone is picked up within three rings. P1 incidents get a callback within 15 minutes. Support runs seven days a week in six languages on +91 8860 460 800 and is included in every plan; see how support works.
Yes, on every plan, with no per-call charge. Support runs seven days a week in six languages on +91 8860 460 800 and is included in every plan; see how support works.
ConceiveX staff who have worked inside a clinic, not an outsourced call centre. Support runs seven days a week in six languages on +91 8860 460 800 and is included in every plan; see how support works.
Only with the couple’s consent, captured on the call. Recordings are stored encrypted with the cycle record for the period the clinic sets and are never shared outside it. Data is hosted in India, encrypted and audited yearly, and you can export everything in open formats at any time; see data security.
In India, on AWS Mumbai, encrypted in transit and at rest. Data is hosted in India, encrypted and audited yearly, and you can export everything in open formats at any time; see data security.
Your clinic. ConceiveX is a processor under the DPDP Act and your Data Processing Agreement. Data is hosted in India, encrypted and audited yearly, and you can export everything in open formats at any time; see data security.
Yes, at any time, in open formats, with no fee. Data is hosted in India, encrypted and audited yearly, and you can export everything in open formats at any time; see data security.
Encrypted backups every hour, retained for 35 days and restore-tested monthly. Data is hosted in India, encrypted and audited yearly, and you can export everything in open formats at any time; see data security.
Every view and edit is logged with user, time and device, exportable for inspections. Data is hosted in India, encrypted and audited yearly, and you can export everything in open formats at any time; see data security.
Yes. Prescriptions follow the national telemedicine guidelines. Signed by the registered doctor with registration number, sent as a PDF to the couple and posted to the pharmacy pick list and the cycle record. Consents, registries and audit trails are built in; the ART Act guide and the lab checklist cover what an inspector asks for.
Forms 8 to 14, the registers and the inspection pack, pre-filled from the record. Consents, registries and audit trails are built in; the ART Act guide and the lab checklist cover what an inspector asks for.
Yes. E-signatures with timestamp, device and witness meet the IT Act and the ART Rules. Consents, registries and audit trails are built in; the ART Act guide and the lab checklist cover what an inspector asks for.
Yes. Form F is generated from the scan record and filed with the monthly return. Consents, registries and audit trails are built in; the ART Act guide and the lab checklist cover what an inspector asks for.
Barcode double-witnessing at every bench step, logged with both identities and the time. Consents, registries and audit trails are built in; the ART Act guide and the lab checklist cover what an inspector asks for.
One click exports consents, registers and the audit trail for any couple or date range. Consents, registries and audit trails are built in; the ART Act guide and the lab checklist cover what an inspector asks for.
Yes. A fee is collected at booking by UPI or card, and refunds for missed calls are one click. Training is included: the role videos and the Help Center get a new team member running in an afternoon.
Yes, in every plan. Two rounds per role during onboarding, then unlimited videos and articles. Training is included: the role videos and the Help Center get a new team member running in an afternoon.
About two hours per role, split into short sessions between patients. Training is included: the role videos and the Help Center get a new team member running in an afternoon.
Yes. Every role video has Hindi and English versions with captions. Training is included: the role videos and the Help Center get a new team member running in an afternoon.
Yes. The role track in the Help Center takes a new hire from login to first task in an afternoon. Training is included: the role videos and the Help Center get a new team member running in an afternoon.
Yes. Lab training is bench-side on your own scanners and label printers. Training is included: the role videos and the Help Center get a new team member running in an afternoon.
The call drops to audio automatically and the chat stays open. If the call fails, the slot re-books itself and the couple gets a new link without calling the front desk. Every module shares one patient record, and connections to labs, scanners and Tally are documented in the API documentation.
Yes. Follicle measurements and images import from most scanners over DICOM. Every module shares one patient record, and connections to labs, scanners and Tally are documented in the API documentation.
Yes. Invoices, receipts and credit notes post as vouchers nightly or on demand. Every module shares one patient record, and connections to labs, scanners and Tally are documented in the API documentation.
Thyrocare, Dr Lal, Metropolis and others over FHIR. Results land in the cycle automatically. Every module shares one patient record, and connections to labs, scanners and Tally are documented in the API documentation.
Yes. Vitrolife and Esco images and annotations attach to the embryo record. Every module shares one patient record, and connections to labs, scanners and Tally are documented in the API documentation.
Yes. Reminders, reports and receipts go out on WhatsApp Business from the couple record. Every module shares one patient record, and connections to labs, scanners and Tally are documented in the API documentation.
No. Doctors use ConceiveX, and couples join from the patient app or a link with no download. See it on your own workflows in a 45-minute demo, configured for your clinic type before you join.
It runs an IVF clinic on one record: EMR, cycle tracking, embryology lab, billing, consent, cryo, pharmacy and a patient app. See it on your own workflows in a 45-minute demo, configured for your clinic type before you join.
Core screens keep working on a lost connection and sync when it returns. See it on your own workflows in a 45-minute demo, configured for your clinic type before you join.
Yes. Doctors and managers get iOS and Android apps, and the full product runs in any browser. See it on your own workflows in a 45-minute demo, configured for your clinic type before you join.
Yes. Consents, protocols, reports and price lists are templates you own. See it on your own workflows in a 45-minute demo, configured for your clinic type before you join.
Tell us how many follow-ups your doctors do a week and how far your couples travel. We will show you video slots, WhatsApp joining, UPI fees and e-prescriptions configured for your clinic.