Someone Picks Up. Seven Days a Week.

No, never, on any plan. The only paid support item is an on-site training day beyond your plan’s onboarding hours, and we will tell you before booking one. Plans run ₹1, 700, ₹1, 500 and ₹1, 300 a login a month plus GST with every module included, see the price list or work out your own number.

Per login per month, Starter ₹1, 700 for 2 to 10 logins, Growth ₹1, 500 for 11 to 30, Advanced ₹1, 300 for 31 to 100, plus GST. Every module is in every plan. Plans run ₹1, 700, ₹1, 500 and ₹1, 300 a login a month plus GST with every module included, see the price list or work out your own number.

No. Setup, migration, onboarding and training are included in every plan. Plans run ₹1, 700, ₹1, 500 and ₹1, 300 a login a month plus GST with every module included, see the price list or work out your own number.

No. Only named staff logins are counted. Patients, cycles and the patient app are unlimited. Plans run ₹1, 700, ₹1, 500 and ₹1, 300 a login a month plus GST with every module included, see the price list or work out your own number.

₹200 a login every month, so Growth drops from ₹1, 500 to ₹1, 300. Billed once a year with a reminder 30 days before renewal. Plans run ₹1, 700, ₹1, 500 and ₹1, 300 a login a month plus GST with every module included, see the price list or work out your own number.

Yes. Add or remove logins any time and the next invoice adjusts pro rata. Plans run ₹1, 700, ₹1, 500 and ₹1, 300 a login a month plus GST with every module included, see the price list or work out your own number.

Yes. In the first live week it is included. After that, on-site days are priced per visit and agreed in advance. The 14-day trial has every module switched on, with your consents and price list loaded and no card needed.

Fourteen days, every module switched on, no card. The 14-day trial has every module switched on, with your consents and price list loaded and no card needed.

The real product, with your own consents and price list loaded by a specialist on day one. The 14-day trial has every module switched on, with your consents and price list loaded and no card needed.

Yes. The data stays if you continue and is deleted on request if you do not. The 14-day trial has every module switched on, with your consents and price list loaded and no card needed.

Up to ten logins, enough for a whole single-site team. The 14-day trial has every module switched on, with your consents and price list loaded and no card needed.

A named specialist checks in on day one, three and ten, and support is the same seven-day line. The 14-day trial has every module switched on, with your consents and price list loaded and no card needed.

Yes. Starter to Enterprise, the same number, the same people, the same targets. The support hours listed in the plans are for scheduled on-call sessions, such as a report build or training for a new hire, not for the helpline. Support runs seven days a week in six languages on +91 8860 460 800 and is included in every plan, see how support works.

Any clinic unable to see today's cycles, dispense or witness. P1 gets a callback within 15 minutes and a named owner until closed. Support runs seven days a week in six languages on +91 8860 460 800 and is included in every plan, see how support works.

Seven days a week, 365 days a year, on +91 8860 460 800. Support runs seven days a week in six languages on +91 8860 460 800 and is included in every plan, see how support works.

Hindi, Gujarati, Marathi, Tamil, Telugu and English on every shift. Support runs seven days a week in six languages on +91 8860 460 800 and is included in every plan, see how support works.

The phone is picked up within three rings. P1 incidents get a callback within 15 minutes. Support runs seven days a week in six languages on +91 8860 460 800 and is included in every plan, see how support works.

Yes, on every plan, with no per-call charge. Support runs seven days a week in six languages on +91 8860 460 800 and is included in every plan, see how support works.

For P1 and P2, yes, the owner of the ticket calls you back until it is closed. For other tickets, whoever picks up has the full history on screen before they say hello. Data is hosted in India, encrypted and audited yearly, and you can export everything in open formats at any time, see data security.

In India, on AWS Mumbai, encrypted in transit and at rest. Data is hosted in India, encrypted and audited yearly, and you can export everything in open formats at any time, see data security.

Your clinic. ConceiveX is a processor under the DPDP Act and your Data Processing Agreement. Data is hosted in India, encrypted and audited yearly, and you can export everything in open formats at any time, see data security.

Yes, at any time, in open formats, with no fee. Data is hosted in India, encrypted and audited yearly, and you can export everything in open formats at any time, see data security.

Encrypted backups every hour, retained for 35 days and restore-tested monthly. Data is hosted in India, encrypted and audited yearly, and you can export everything in open formats at any time, see data security.

Every view and edit is logged with user, time and device, exportable for inspections. Data is hosted in India, encrypted and audited yearly, and you can export everything in open formats at any time, see data security.

Open. Clinics run embryo transfers on Sundays and inspections happen on Mondays after a long weekend. The roster above runs 365 days. Consents, registries and audit trails are built in, the ART Act guide and the lab checklist cover what an inspector asks for.

Forms 8 to 14, the registers and the inspection pack, pre-filled from the record. Consents, registries and audit trails are built in, the ART Act guide and the lab checklist cover what an inspector asks for.

Yes. E-signatures with timestamp, device and witness meet the IT Act and the ART Rules. Consents, registries and audit trails are built in, the ART Act guide and the lab checklist cover what an inspector asks for.

Yes. Form F is generated from the scan record and filed with the monthly return. Consents, registries and audit trails are built in, the ART Act guide and the lab checklist cover what an inspector asks for.

Barcode double-witnessing at every bench step, logged with both identities and the time. Consents, registries and audit trails are built in, the ART Act guide and the lab checklist cover what an inspector asks for.

One click exports consents, registers and the audit trail for any couple or date range. Consents, registries and audit trails are built in, the ART Act guide and the lab checklist cover what an inspector asks for.

Only with your permission, per session, from the in-app chat. Every support access is logged, time-limited and visible to your account owner. We never access patient records by phone or email. Training is included, the role videos and the Help Center get a new team member running in an afternoon.

Yes, in every plan. Two rounds per role during onboarding, then unlimited videos and articles. Training is included, the role videos and the Help Center get a new team member running in an afternoon.

About two hours per role, split into short sessions between patients. Training is included, the role videos and the Help Center get a new team member running in an afternoon.

Yes. Every role video has Hindi and English versions with captions. Training is included, the role videos and the Help Center get a new team member running in an afternoon.

Yes. The role track in the Help Center takes a new hire from login to first task in an afternoon. Training is included, the role videos and the Help Center get a new team member running in an afternoon.

Yes. Lab training is bench-side on your own scanners and label printers. Training is included, the role videos and the Help Center get a new team member running in an afternoon.

Hindi, Gujarati, Marathi, Tamil, Telugu and English on every shift. Kannada, Malayalam, Bengali and Punjabi on most day shifts, if nobody is available we call you back in your language within the hour. See it on your own workflows in a 45-minute demo, configured for your clinic type before you join.

It runs an IVF clinic on one record, EMR, cycle tracking, embryology lab, billing, consent, cryo, pharmacy and a patient app. See it on your own workflows in a 45-minute demo, configured for your clinic type before you join.

All twelve, in every plan, at one per-login price. See it on your own workflows in a 45-minute demo, configured for your clinic type before you join.

Core screens keep working on a lost connection and sync when it returns. See it on your own workflows in a 45-minute demo, configured for your clinic type before you join.

Yes. Doctors and managers get iOS and Android apps, and the full product runs in any browser. See it on your own workflows in a 45-minute demo, configured for your clinic type before you join.

Yes. Consents, protocols, reports and price lists are templates you own. See it on your own workflows in a 45-minute demo, configured for your clinic type before you join.