ConceiveX Rewards

Loyalty That Pays Your Next Invoice

Every clinic on ConceiveX is enrolled. Points for referrals, reviews, case studies and simply renewing. One point is one rupee off your subscription, or a training day, or a seat at ISAR.

₹1 per point

No conversion games

Never

Points expire

₹86 L

Redeemed in 2025

Sample member cardGold member
Available balance

4,250pts

Aarambh Fertility Centre, Pune

Member since March 2022, Growth plan

Worth ₹4,250
Gold7,100 pts to Platinum
Patil IVF, Nashik went live (referral)+1,500
Capterra review verified+300
Annual renewal, 2% of invoice+3,600

Three tiers

Silver on Day One, Platinum by Being Useful

Tiers are set by points earned in a rolling twelve months. Nobody drops a tier in the middle of a year.

Level 1
Silver

From 0

points, every clinic from day one

  • Earn on every activity below
  • Redeem against your invoice any time
  • Quarterly points statement
Level 2
MOST CLINICS
Gold

5,000 or more

points in twelve months

  • Everything in Silver, plus 1.25 times points on referrals
  • Two extra staff logins, free
  • Priority queue on the support helpline
  • Early access to new modules
Level 3
Platinum

15,000 or more

points in twelve months

  • Everything in Gold, plus 1.5 times points on everything
  • Named customer success manager
  • One free on-site training day a year
  • Seat on the quarterly clinical roadmap call
  • Your logo on our Success Stories page, if you want it

Ways to earn

Tick What You Would Actually Do This Year

Points land within 48 hours of the activity being verified. Referrals count when the clinic goes live, not when you submit.

ActivityPoints a year

Your year, estimated

5,400

points, worth ₹5,400 off your subscription

Gold9,600 pts to Platinum
SilverGoldPlatinum

Gold brings 1.25 times points on referrals, two free logins and a priority queue on the helpline. One more referral live would be a good year.

Start with a referral

Redeem

Spend Them on Things Clinics Actually Want

Redeem from the billing screen in the app. Invoice credit applies to the next invoice, and everything else is booked within a week.

InvoiceFrom 500pts

Credit on your next invoice

Any amount, in multiples of 500 points. Shows as a line item on the invoice so your accountant is happy.

Within your estimated year

Logins2,400pts

Two extra staff logins for a year

For locums, visiting consultants or a new nurse, without moving up a plan.

Within your estimated year

Training3,000pts

On-site training day

A trainer at your clinic for a full day, covering new staff, a refresher, or the lab checklist rollout.

Within your estimated year

Conference6,000pts

ISAR annual meeting ticket

Delegate registration for one clinician or embryologist, booked and paid by us.

600 more points needed

Roadmap8,000pts

Priority feature request

Your request goes to the top of the next quarter’s list, with a named engineer and a delivery date.

2,600 more points needed

GiveAnypts

Fund a cycle for a couple who cannot

Donated to a fertility NGO we audit, and you receive the receipt and, if the couple agrees, the outcome.

Within your estimated year

Upgrade4,000pts

One month on the next plan up

Try the modules on the plan above yours for a month, with your data and setup unchanged.

Within your estimated year

Hardware7,500pts

Barcode printer and scanner kit

A label printer and scanner for witnessing in the lab, delivered and set up by our team.

2,100 more points needed

How points work

From Activity to Invoice Credit

Four steps, no forms to fill and no codes to remember.

STEP 1

Do the activity

Refer a clinic, renew, write a review or join a beta. Nothing to register first.

STEP 2

We verify it

Our team checks each activity, and points land within 48 hours.

STEP 3

See it in billing

Your balance and every entry show on the billing screen in the app.

STEP 4

Spend it

Take it off the next invoice or book a reward. Nothing ever expires.

A typical year

What One Gold Clinic Earned and Spent

A single-site IVF centre on the Growth plan. Nothing unusual, just the things most clinics already do in a year.

5,900

Points earned

₹5,500

Value redeemed

Earned

Referral that went live+1,500
Annual renewal, 2% of invoice+3,600
Capterra review+300
Beta for a new module+500

Spent

On-site training day−3,000
Credit on the next invoice−2,500

Carried into next year

400 pts

Pricing

Points Come Off These Numbers

One point is one rupee off whichever plan you are on. The list price never moves, but your invoice does.

Save ₹200 a month annually

Starter

5 to 25 licences

Small clinics and IUI centres

₹1,700 per month

Billed monthly

Get Started
  • Patient EMR & Records
  • Appointment Scheduling & Reminders
  • Internal Team Messaging
  • Unlimited invoices & devices
  • Patient CRM
  • 6 staff logins
  • 24 hours a year of on-call support
  • 3 hrs onboarding & training
MOST POPULAR

Growth

25 to 100 licences

Clinics running IVF and ICSI daily

₹1,500 per month

Billed monthly

Get Started

Everything in Starter, plus

  • IVF Cycle Management
  • Tally & Accounting Integration
  • Payment Services
  • Patient Portal
  • Insurance & TPA Billing
  • 10 staff logins
  • 48 hours a year of on-call support
  • 5 hrs onboarding & training

Advanced

100 to 200 licences

Clinics with donor and surrogacy programmes

₹1,300 per month

Billed monthly

Get Started

Everything in Growth, plus

  • Unlimited AI Assistant
  • Unlimited Cycle Tracking & Reports
  • 30 staff logins
  • Donor & Cryo Inventory
  • Embryology Module
  • Lab & Diagnostic Integrations
  • Consent Management
  • 48 hours a year of on-call support

Enterprise

Over 200 licences

Chains running several centres

Custom pricing

Tailored for your network

Get Started

Everything in Advanced, plus

  • Unlimited staff logins
  • Unlimited advanced reports
  • Unlimited support calls
  • Unlimited onboarding sessions
  • Dedicated account manager
  • Priority feature requests

Our prices are final and non-negotiable to ensure fairness for all our clients.

From clinics that redeemed last quarter

What Clinics Did With Their Points

Two referrals and a case study paid for our December invoice entirely. The finance manager asked if it was a mistake. It was not.
Dr. Meera KulkarniDirector, Aarambh Fertility Centre, PuneLevel 2 clinic
We redeemed for an on-site training day when two new embryologists joined. Cheaper than flying someone in, and they already knew our setup.
Sneha IyerChief Embryologist, Genesis IVF Lab, ChennaiART bank and lab
Seven centres renewing earns a lot of points. We spend them on ISAR tickets for junior staff who would otherwise never go.
Rahul MenonGroup CEO, Nurture IVF NetworkSeven-centre chain

Security & Compliance

Power Your IVF Practice with ConceiveX
India’s Secure, Compliant IVF Platform

Patient records, embryology data and billing, protected by healthcare-grade security and national health standards.

NHA Approved

IVF clinic records recognised under India’s digital health standards.

ABDM Compliant

First IVF platform integrated with the ABDM health network.

ART Act Compliant

Built for India’s ART (Regulation) Act, 2021 for IVF clinics and banks.

FHIR Compliant

IVF cycle, lab and patient records interoperable on the FHIR standard.

ICMR Guidelines

Follows ICMR national guidelines for ART clinics and embryology labs.

Rated by clinics in the programme

Top-Rated for Value Over Time

Reviewers who mention Rewards talk about renewals that got cheaper, not about gimmicks.

SoftwareSuggest badge

5.0 out of 5

SoftwareSuggest

Best Value for Money, 2025

Slashdot badge

5.0 out of 5

Slashdot

Reviews mention Rewards credit

Capterra badge

4.6 out of 5

Capterra

Rated for value for money

Software Advice badge

4.8 out of 5

Software Advice

Rated for customer loyalty

SourceForge badge

5.0 out of 5

SourceForge

5 stars for renewal pricing

Itemised

Straight Answers on Rewards

Do points really never expire?₹1,300

Correct. Points stay on your account for as long as the clinic is a ConceiveX customer. If you leave, you can redeem the full balance against your final invoice. Plans run ₹1,700, ₹1,500 and ₹1,300 a login a month plus GST with every module included; see the price list or work out your own number.

Is there a tax implication?₹1,300

Invoice credits reduce the taxable value of the invoice. Other redemptions are services provided at no charge. Your CA may wish to see the quarterly statement, which is downloadable from the billing screen. Plans run ₹1,700, ₹1,500 and ₹1,300 a login a month plus GST with every module included; see the price list or work out your own number.

Can points pay for extra logins?₹1,300

Yes. Points redeem against any line on your invoice, including new logins and add-ons. Plans run ₹1,700, ₹1,500 and ₹1,300 a login a month plus GST with every module included; see the price list or work out your own number.

How is ConceiveX priced?₹1,300

Per login per month: Starter ₹1,700 for 2 to 10 logins, Growth ₹1,500 for 11 to 30, Advanced ₹1,300 for 31 to 100, plus GST. Every module is in every plan. Plans run ₹1,700, ₹1,500 and ₹1,300 a login a month plus GST with every module included; see the price list or work out your own number.

Is there a setup or migration fee?₹1,300

No. Setup, migration, onboarding and training are included in every plan. Plans run ₹1,700, ₹1,500 and ₹1,300 a login a month plus GST with every module included; see the price list or work out your own number.

Do you charge per cycle or per patient?₹1,300

No. Only named staff logins are counted. Patients, cycles and the patient app are unlimited. Plans run ₹1,700, ₹1,500 and ₹1,300 a login a month plus GST with every module included; see the price list or work out your own number.

How quickly are points credited?7 days

Within 48 hours of the qualifying action, visible in the clinic's rewards ledger. Support runs seven days a week in six languages on +91 8860 460 800 and is included in every plan; see how support works.

What are the support hours?7 days

Seven days a week, 365 days a year, on +91 8860 460 800. Support runs seven days a week in six languages on +91 8860 460 800 and is included in every plan; see how support works.

Which languages does support speak?7 days

Hindi, Gujarati, Marathi, Tamil, Telugu and English on every shift. Support runs seven days a week in six languages on +91 8860 460 800 and is included in every plan; see how support works.

How fast is the first response?7 days

The phone is picked up within three rings. P1 incidents get a callback within 15 minutes. Support runs seven days a week in six languages on +91 8860 460 800 and is included in every plan; see how support works.

Is support included in the price?7 days

Yes, on every plan, with no per-call charge. Support runs seven days a week in six languages on +91 8860 460 800 and is included in every plan; see how support works.

Who answers the phone?7 days

ConceiveX staff who have worked inside a clinic, not an outsourced call centre. Support runs seven days a week in six languages on +91 8860 460 800 and is included in every plan; see how support works.

Who in the clinic owns the points?India

The clinic account, not an individual. The account owner and anyone with billing permissions can redeem. Points earned by a staff member for a review or a webinar talk go to the clinic. Data is hosted in India, encrypted and audited yearly, and you can export everything in open formats at any time; see data security.

Where is our data hosted?India

In India, on AWS Mumbai, encrypted in transit and at rest. Data is hosted in India, encrypted and audited yearly, and you can export everything in open formats at any time; see data security.

Who owns the data?India

Your clinic. ConceiveX is a processor under the DPDP Act and your Data Processing Agreement. Data is hosted in India, encrypted and audited yearly, and you can export everything in open formats at any time; see data security.

Can we export everything?India

Yes, at any time, in open formats, with no fee. Data is hosted in India, encrypted and audited yearly, and you can export everything in open formats at any time; see data security.

How are backups handled?India

Encrypted backups every hour, retained for 35 days and restore-tested monthly. Data is hosted in India, encrypted and audited yearly, and you can export everything in open formats at any time; see data security.

Is there an audit trail?India

Every view and edit is logged with user, time and device, exportable for inspections. Data is hosted in India, encrypted and audited yearly, and you can export everything in open formats at any time; see data security.

How is my tier decided?1

By points earned in the last rolling twelve months, not your balance. Spending points does not lower your tier. Tier reviews happen on the first of each month, upwards only during the year. Every module shares one patient record, and connections to labs, scanners and Tally are documented in the API documentation.

Does it connect to our ultrasound machine?1

Yes. Follicle measurements and images import from most scanners over DICOM. Every module shares one patient record, and connections to labs, scanners and Tally are documented in the API documentation.

Does it sync with Tally?1

Yes. Invoices, receipts and credit notes post as vouchers nightly or on demand. Every module shares one patient record, and connections to labs, scanners and Tally are documented in the API documentation.

Which diagnostic labs are integrated?1

Thyrocare, Dr Lal, Metropolis and others over FHIR. Results land in the cycle automatically. Every module shares one patient record, and connections to labs, scanners and Tally are documented in the API documentation.

Does it work with time-lapse incubators?1

Yes. Vitrolife and Esco images and annotations attach to the embryo record. Every module shares one patient record, and connections to labs, scanners and Tally are documented in the API documentation.

Is WhatsApp built in?1

Yes. Reminders, reports and receipts go out on WhatsApp Business from the couple record. Every module shares one patient record, and connections to labs, scanners and Tally are documented in the API documentation.

Can points be converted to cash?45 min

No. Referral cash payouts are paid separately as cash, while points are redeemable only against ConceiveX services, invoice credit or the NGO donation. See it on your own workflows in a 45-minute demo, configured for your clinic type before you join.

What does ConceiveX do?45 min

It runs an IVF clinic on one record: EMR, cycle tracking, embryology lab, billing, consent, cryo, pharmacy and a patient app. See it on your own workflows in a 45-minute demo, configured for your clinic type before you join.

Which modules are included?45 min

All twelve, in every plan, at one per-login price. See it on your own workflows in a 45-minute demo, configured for your clinic type before you join.

Does it work when the internet drops?45 min

Core screens keep working on a lost connection and sync when it returns. See it on your own workflows in a 45-minute demo, configured for your clinic type before you join.

Is there a mobile app for staff?45 min

Yes. Doctors and managers get iOS and Android apps, and the full product runs in any browser. See it on your own workflows in a 45-minute demo, configured for your clinic type before you join.

Can we customise forms and templates?45 min

Yes. Consents, protocols, reports and price lists are templates you own. See it on your own workflows in a 45-minute demo, configured for your clinic type before you join.

Not on ConceiveX yet?

Start the Trial, Start Earning on Day One

Every new clinic begins at Silver with 500 welcome points. Referred by a colleague? They earn too.

Book Demo